edge x mango
mangoxedge

Remote Admin Staff for Your Medical & Dental Practice

Hire from a pre-vetted, trained pool of the top 2% talent — and pair them with Mango Voice's smart phone system for a fully connected front desk.

⚡️  Fill open roles in under 2 weeks

⚡️  Reduce staffing costs by up to 70%

⚡️  Offload admin tasks that interrupt patient care

Book a Demo

Trusted Choice

500+ healthcare providers trust Edge with their admin staffing needs.

 PARTNERSHIP

Better Together
Mango Voice keeps your phones smart — Edge keeps your front staffed.
Together, you get a fully connected, fully staffed communications workflow.

When your Mango Voice system rings, it's an Edge-trained remote admin who answers — already seeing everything they need to deliver exceptional care.
Instant Patient Recognition
Mango's screen pops surface patient data the moment a call comes in — your Edge admin is always one step ahead.
PMS Integration Ready
Edge staff are trained on Dentrix, Eaglesoft, Open Dental and more — fully compatible with Mango's integration suite.
HIPAA-Compliant End-to-End
Mango's secure VoIP system pairs with Edge's HIPAA, ISO 27001 & SOC 2 Type II certified staffing model.
Mobile & Remote-Ready
Mango's mobile app keeps your Edge staff fully connected whether your practice is single or multi-location.

97% Retention

Employees hired through Edge offer a 97.3% retention rate.

1000+ Hires

Our customers have hired over 1,000 employees through Edge.

$300M

Edge has helped customers save $300M in staffing costs & counting.

500+

More than 500 healthcare providers trust Edge with their staffing needs.

Trained in Dental & Medical Workflows

A proven partner in streamlining operations with remote talent trained in real practice workflows — for both dental and medical settings.

Appointment Management

Scheduling, rescheduling, confirmations, and recalls for medical and dental patients across single or multi-location practices.
Practice Management Software

Fluent in Dentrix, Eaglesoft, Open Dental, Curve, Carestack, and other dental & medical PMS platforms integrated with Mango Voice.
Specialist & Referral Coordination

Managing referrals in and out, coordinating with specialists, and tracking follow-through for both medical and dental cases.

Patient Communication & Outbound Calls

Handling inbound queries, outbound follow-ups, and bilingual patient communication — all within your Mango Voice call flow.
Data Entry & Records Management

Accurate patient record maintenance, intake form processing, and documentation support for medical and dental offices.
Secure eFax & Document Handling

Sending and receiving sensitive documents via Mango's ultra-secure eFax system — fully HIPAA-compliant
Insurance Billing & Claims

End-to-end insurance verification, claims submission, and follow-ups for both medical and dental billing workflows.
Remote Front Desk Coverage

Full front desk functions — greeting, triaging calls, handling emergencies — without adding physical space to your clinic.
Bilingual Patient Communication

Serving diverse patient populations with bilingual English/Spanish communication support across phone, voicemail, and messaging.

 CUSTOMER SPOTLIGHT

My Edge Talent is the best employee I have.
He does anything and everything I ask for.

- Dr. Kwasnik Collin | Kwasnik Family Dental

51%
Average savings compared to an in-house, full-time hire
2 wks
Average time to match and onboard your first Edge hire
3 yrs
Some practices have worked with the same Edge associate for 3+ years
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Recognized by NASDAQ

Edge was featured on the NASDAQ billboard—an exciting moment that reflects the trust of our customers. It is a celebration of the high standards we uphold each day that makes global hiring for our customers truly successful.

What Dental & Medical Practices Say About Edge

A proven partner in streamlining operations with trained remote talent.

My Edge Talent is the best employee I have! He does anything and everything I ask for, he goes above and beyond, his work ethic is really high, and he focuses on quality standards. 

1-Sep-03-2025-09-14-14-1958-PM

Dr. Kwasnik Collin

Kwasnik Family Dental

I have to say that Edge really knows what they're doing. I am impressed with every candidate that Edge has. I think Edge is on the right track, picking the right people. I have yet to meet one person I don't like.

4-Sep-03-2025-09-14-43-2960-PM

Dr. Chuck Lee

7 Day Dental

Arfa and Edge have been a beacon of hope in one of the most disparate times my practice was facing, and I feel very fortunate to have found this amazing company that provided my amazing new remote talent.

3-Sep-03-2025-09-14-43-3416-PM

John Shen

John T. Shen, D.D.S. Periodontics and Implant Surgery

Our team member adapted to our team very easily. I would recommend Edge to any office looking to smooth their processes.

2-Sep-03-2025-09-14-43-2725-PM

Sonya Jackson

Secure Dental

The most significant impact of hiring Edge Talent has been that we can rely on them to do anything. We’re always on the same page with them, and they are very diligent individuals. We have been so impressed with their dedication to their work and our practices.

5-4

Donnie Smith

Oak Lane Dental

Edge Talent vs. Virtual Assistants

Edge provides full-time remote dental staff—compliant, equipped, and ready to scale your practice

Hiring with Edge

 

 Full-time team members dedicated to your practice.
  Practice-ready dental staff trained in real workflows.
  Enterprise-grade compliance: HIPAA, ISO 27001, SOC 2 Type II & GDPR.
  Business-level BAA signed with every customer.
  Transparent pricing & quality oversight you control.
  Scalable support, purpose-built for high-growth practices.
  Company-issued equipment for secure, reliable performance.

Other VA Agencies

 

   Part-time or rotating VAs with divided focus.
  Little to no industry training or workflow experience.
  No formal compliance certifications or protections.

    No business-level BAA–risk passed to the practice.
  Unclear pricing, limited accountability.
  Not built for growth, inconsistent coverage, and quality.
  Assistants use personal equipment, raising security concerns.

Your Exclusive, Full-Time Dental & Medical Software-Trained Remote Front Desk Staff.

Dedicated to You Practice Only.

Our customers are able to choose who they would like to work with. They work with the same remote front desk staff every day - much like an in-office worker.

Thanks to our 97.3% employee retention rate, some of our customers have worked with the same associate for 3 years & counting.

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Meet Our Talent

Frequently Asked Questions

Everything you need to know about quality, compliance, and how Edge integrates with your practice.

What can a remote dental/medical admin staff do?

Remote dental and medical admin staff support the daily operations of your practice so your in-clinic team can stay focused on patient care. While they are trained to support your admin in multiple specialized and general functions, their typical responsibilities include:

  • Scheduling and managing patient appointments
  • Handling check-ins and follow-ups
  • Answering phone calls and responding to emails
  • Maintaining and updating patient records
  • Coordinating with insurance providers for accurate billing and claims
Who handles training, payroll, and onboarding for my Edge employee?

Once you’ve selected your hire, Edge provides 80% of the foundational training (HIPAA compliance, phone etiquette, industry protocols, etc.), while you only add the 20% specific to your practice.

We also:

  • Equip every employee with secure, Edge-issued hardware
  • Manage payroll, benefits, and compliance checks
  • Provide ongoing support with 24/7 IT assistance, a dedicated account manager, and our workforce management platform
How quickly can I find and hire a remote dental/medical admin with Edge?

No long wait times. Unlike traditional staffing agencies, Edge matches you with qualified candidates in as little as two weeks.

How does Edge find such high-quality administrative staff?

We recruit globally, vet rigorously, and train in dental workflows. By investing in equitable pay, career development, and a supportive environment, we retain top-tier talent who bring consistency to your practice.

How much money do I save if I hire my remote dental staff through Edge?

On average, practices that hire through Edge save 51% compared to the cost of an in-house, full-time hire.

How does Edge work with Mango Voice?
Edge staff are trained to operate within Mango Voice's phone environment — including screen pops, call routing, voicemail transcription, and call queuing. When a patient calls, your Edge admin sees their information instantly through Mango's PMS integration, allowing for a faster, more personalized response.

Read to hire?

Schedule a free consultation to explore how
Edge could work for your practice.