Remote Medical Assistant Staffing Agency

Hire pre-vetted, qualified remote medical office staff for your team at a fraction of the cost of an on-site hire.

✅ Fill open positions 10x faster
✅ Save up to 50% in staffing costs
✅ Offload tedious administrative tasks for good
✅ 97.3% employee retention rate

Modern medical practices regard Edge as the leading medical office staffing agency

Fill open positions 10 times faster

You don’t have time to screen 500 resumes for a qualified medical assistant.

We only send you the top pre-trained remote employees for your practice.

So you can fill open positions 10x faster without missing an appointment.

Reduce staffing & training costs

Local hiring is expensive. Recruitment costs, competitive salaries, benefits— it all adds up fast.

By hiring remote medical office talent through Edge, you can save up to 50% on recruitment, staffing, training, and onboarding costs.

Plus, we pay all benefits and taxes. Cha-ching!

Eliminate staff turnover for good

Medical offices pay over $10K to replace an employee.

This cost doesn’t include workflow disruptions, missed calls, or decreased quality of care.

Our 97.3% retention rate ensures new hires stick around—and you never have to worry about finding a replacement.

Have a staffing challenge? We have a candidate to cure it.

01

Medical Assistants

Our pre-trained Medical Assistants handle a variety of front- and back-office tasks, including patient scheduling and appointment confirmations, insurance verifications, and prior authorizations.

Medical Assistants

02

Scheduling Coordinators

Our Scheduling Coordinators efficiently handle patient appointments, and ensure a full schedule. They also manage reactivation of patients and oversee appointment rescheduling and cancellation with precision.

Scheduling Coordinators

03

Intake Coordinators

Our Intake Coordinators streamline the patient intake process and ensure accurate record-keeping. They facilitate seamless communication between patients and providers by meticulously collecting patient demographic and insurance information.

Intake Coordinators

04

Insurance Coordinators

Our Insurance Coordinators take over all things insurance. They effectively liaise with insurance carriers for accurate eligibility checks and prior authorizations. They also help patients understand their insurance benefits and financial obligations for improved patient satisfaction.

Insurance Coordinators

05

Scheduling Coordinators

Our Scheduling Coordinators manage your digital appointment and procedure schedule, and take care of the scheduling, rescheduling, and cancellation of appointments.

Scheduling Coordinators
Want high-quality talent? Our acceptance rate is lower than Harvard’s.

Our rigorous vetting process guarantees you get highly qualified, pre-trained candidates for every position.

Our testing doesn’t stop at acceptance

Any candidate accepted into our network is required to attend Open Academy—our proprietary training program for insurance staff.

Top talent sets us apart

Our candidates shine on paper, and in person. Here‘s a taste.

TalentQuote

Edge’s incredible professionals adapted to our clinic, enhancing patient communication and staff coordination, significantly boosting satisfaction and productivity. A clinic game-changer!

- DHR Health Diabetes & Endocrinology Institute.

We sign BAAs. Because we trust our employees

Most virtual assistant agencies won't sign a BAA, and those that do make their foreign employee sign. That still puts your practice at risk. That's why we happily sign BAAs at a corporate level, on U.S. soil, for any practice that needs one.

Focus on patients.
Not piles of resumes.

Front-office efficiency can work wonders for your practice. And your personal blood pressure.

1

Increased patient flow

Our employees optimize scheduling so you can accommodate more patients, reduce wait times, and ensure a smoother patient experience from check-in to check-out.

FocusPatient

2

Increased billing & profit

From accurate and timely billing to optimized reimbursements, Edge employees help maintain a steady cash flow for your practice, so you can reinvest in advanced medical technologies, staff development, and quality patient care.

FocusBilling

3

Higher patient satisfaction

With prompt check-ins, call handling, and rescheduling, our highly trained employees have the hard and soft skills necessary to foster trust, confidence, and referral-worthy satisfaction with your patients.

FocusSatisfaction

4

Fewer errors and fines

By implementing stringent protocols for patient data, compliance, and insurance verification, our employees proactively safeguard your practice from potential fines and regulatory audits.

FocusErrors

5

Better work-life balance

Streamlined processes, effective communication channels, and optimized scheduling systems reduce administrative burdens and unnecessary stress. This helps your team deliver quality care while achieving a healthier work-life balance.

FocusBetter

The proof is in the profit.

Check out these success stories from a few of our current customers:

TalentQuote
Edge allowed my organisation to save thousands of dollars and weeks searching for the candidates

Bryan Curry, Clinic Manager

Balboa
Balboa Medical increased patient flow by 4X

40+ Hours

Saved per month

Despite the admin struggles that plague periods of rapid growth, we helped Balboa Nephrology Medical Group reduce office admin time by 40+ hours per month—all of which was converted into billable patient care—with a continuous pipeline of pre-trained, bilingual talent.

Multnomah
Multnomah Orthopedic reduced call wait times by 70%

2-4 Hours

Saved per month

With a majority of patients over 65 years of age, Multnomah Orthopedic Clinic was struggling to keep up with patient calls. By providing two pre-trained remote staff members, we helped their overburdened office staff free up 2-4 hours per day for more essential patient tasks.

How it Works?

We accelerate and simplify process so you can focus on what matters most - your customers

01

Tell us what you need.

This isn't one-size-fits-all hiring-we want the details. Tell us what you need, and we'll scour the world for the highest-quality fit.

Tell us what you need.

02

Meet your candidates.

Once we've sourced and vetted the best talent for your needs, we introduce them to your team. This usually where we hear: "OMG, when can they start!?"

Meet your candidates.

03

Choose your start date.

We help you onboard all new team members with your culture, processes, and tools, so they can hit the role running like a new-favorite sibling.

Choose your start date.

Proud partner of these leading organisations

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Your Partner in Security

We understand how important it is for your practice to remain HIPAA-compliant. That’s why we’ve created comprehensive policies to ensure practices can embrace the future of work while remaining entirely HIPAA-compliant.

Edge’s incredible professionals adapted to our clinic, enhancing patient communication and staff coordination, significantly boosting satisfaction and productivity. A clinic game-changer!”

Got more questions ?
We have answers

How can Edge help me find exceptional top talent?

Edge medical office staffing employees undergo thorough testing before they’re hired. Over 99.5% have university degrees and 100% speak fluent English. While other healthcare administration recruitment agencies accept anyone, we only take 2% of candidates that apply for the position. That ensures we retain a robust, knowledgeable, career-oriented workforce suited to your medical facility’s needs.

How does Edge find such high-quality talent?

We are passionate about fulfilling our purpose: to equalize access to opportunity so people can have a better quality of life. With so much international talent, there’s no reason for medical administrative staffing agencies to stick to their backyard when looking for qualified workers. Instead, hire the people most likely to appreciate the opportunity and use it to support their families.

How can Edge help me cut down on the time and resources it usually takes for me to find, hire, and train a new employee?

When you partner with Edge’s medical office staffing agency, you’ll no longer spend countless hours hiring and training local talent only to see them leave their positions months later. You’ll save money on staffing agencies for healthcare administration and recruiter costs, and your in-house team.

How quickly can I find and hire a new employee through Edge?

As the leading medical office staffing agency, Edge has an average hire time of 10 days or less. Unlike other medical staffing agencies, you won’t need to wait months for a new employee to join; we’ll find one that meets your criteria in less than two weeks. You’ll see almost no interruption to your business.

How do you avoid the high employee attrition and unreliability that many medical practices usually experience?

Employee attrition and unreliability are problems in the medical industry, and many medical employment agencies struggle to cover the extra workload when someone calls out sick. Edge employees miss an average of 1.9 days yearly — likely far less than your in-house staff. And our retention rate is currently 97.3%. That’s a stat most other medical office staffing agencies can’t match. As the leading medical office staffing agency, Edge can provide you with the highly qualified talent needed to improve your administrative resources and reduce the burden on your existing resources. Contact us today to get started with Edge!