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Remote Admin Staff for Your Medical Practice

Hire from a pre-vetted, trained pool of the top 2% talent

⚡️  Fill open roles in under 2 weeks

⚡️  Reduce staffing costs by up to 70%

⚡️  Offload chairside-interrupting admin tasks

Book A Demo

Trusted Choice

500+ healthcare providers trust Edge with their admin staffing needs.

 

  CUSTOMER SPOTLIGHT

"My Edge employee supports my office really, really well."

See how this practice hired a remote front desk staff in days—saving hours of admin work, reducing stress, and improving patient care. Real results. Real relief.

97% Retention

Employees hired through Edge offer a 97.3% retention rate.

1000+ Hires

Our customers have hired over 1,000 employees through Edge.

$300M

Edge has helped customers save $300M in staffing costs & counting.

500+

More than 500 healthcare providers trust Edge with their staffing needs.

Trained in Medical Workflows

Edge remote talent is skilled in the daily operations that keep your practice running smoothly.

Patient Communication & Outbound Calls
Insurance Billing & Claims Processing
Support with Medical Practice Management Software
(Dentrix, Eaglesoft, etc.)

Appointment Management
Data Entry and Records Management
Remote Front Desk Coverage
Specialist & Referral Coordination
Patient Follow Ups
Bilingual Patient Communication
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Recognized by NASDAQ

Edge was featured on the NASDAQ billboard—an exciting moment that reflects the trust of our customers. It is a celebration of the high standards we uphold each day that makes global hiring for our customers truly successful.

What Medical Practices Say About Edge

A proven partner in streamlining operations with trained remote talent.

Edge provided well-trained professionals who quickly adapted to our clinic’s needs and improved communication between patients, providers, and staff. Their support has boosted patient satisfaction and productivity—exactly the difference our clinic needed.

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Dr. Marcel Twahirwa

DHR

Edge has been a great asset to us. I brought on multiple Edge Associates and recommended Edge to multiple practices among my peers. It has made our practice more efficient.

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Bryan Curry

Balboa Health

I would absolutely recommend Edge to other practices. The communication system-wide is wonderful. I have had a great experience with the Client Success team and our Associate

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Tiffani Lewis

Crescent Neurology and Sleep

Your Exclusive, Full-Time Medical Software-Trained Remote Front Desk Staff.

Dedicated to You Practice Only.

Our customers are able to choose who they would like to work with. They work with the same remote front desk staff every day - much like an in-office worker.

Thanks to our 97.3% employee retention rate, some of our customers have worked with the same associate for 3 years & counting.

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Meet Our Talent

Edge Talent vs. Virtual Assistants

Edge provides full-time remote medical staff—compliant, equipped, and ready to scale your practice

Hiring with Edge

 

 Full-time team members dedicated to your practice.
  Practice-ready medical staff trained in real workflows.
  Enterprise-grade compliance: HIPAA, ISO 27001, SOC 2 Type II & GDPR.
  Business-level BAA signed with every customers.
  Transparent pricing & quality oversight you control.
  Scalable support, purpose-built for high-growth practices.
  Company-issued equipment for secure, reliable performance.

Other VA Agencies

 

   Part-time or rotating VAs with divided focus.
  Little to no industry training or workflow experience.
  No formal compliance certifications or protections.

  No business-level BAA–risk passed to the practice.
  Unclear pricing, limited accountability.
  Not built for growth, inconsistent coverage, and quality.
  Assistants use personal equipment, raising security concerns.

Frequently Asked Questions

Everything you need to know about quality, compliance, and how Edge integrates with your practice.

What can a remote medical admin staff do?

Remote medical admin staff supports the daily operations of your practice so your in-clinic team can stay focused on patient care. While they are trained to support your admin in multiple specialized and general functions, their typical responsibilities include:

  • Scheduling and managing patient appointments
  • Handling check-ins and follow-ups
  • Answering phone calls and responding to emails
  • Maintaining and updating patient records
  • Coordinating with insurance providers for accurate billing and claims
Who handles training, payroll, and onboarding for my Edge employee?

Once you’ve selected your hire, Edge provides 80% of the foundational training (HIPAA compliance, phone etiquette, industry protocols, etc.), while you only add the 20% specific to your practice.

We also:

  • Equip every employee with secure, Edge-issued hardware
  • Manage payroll, benefits, and compliance checks
  • Provide ongoing support with 24/7 IT assistance, a dedicated account manager, and our workforce management platform
How quickly can I find and hire remote medical admin with Edge?

No long wait times. Unlike traditional staffing agencies, Edge matches you with qualified candidates in as little as two weeks.

How does Edge find such high-quality administrative staff?

We recruit globally, vet rigorously, and train in dental workflows. By investing in equitable pay, career development, and a supportive environment, we retain top-tier talent who bring consistency to your practice.

How much money do I save if I hire my remote medical staff through Edge?

On average, practices that hire through Edge save 51% compared to the cost of an in-house, full-time hire.

Ready to hire?

Schedule a free consultation to explore how
Edge could work for your practice.